Studios

Shipping & Returns

We ship FREE WORLDWIDE for orders over £35 / €39.99. 

Orders outside Europe, €6.00  shipping will be added.

Recorded Priority Mail shipping option - UK £8.50, EU €11.50, worldwide €12.00

All items shipped all together in one parcel.

DVDs will be shipped 'DVD disc and sleeve only' without plastic cases for ease of delivery through your letterbox.

If DVDs are required in plastic cases, there will be an additional charge of €1 / £1 per case. We cannot accept responsibilty if they become loose and damaged inside the case during transit.

In the unlikely event of you having problems playing a DVD, please refer to our FAQ first to see if you can solve the problem.

If you are still having problems, please contact us by e-mail at returns@artemedia.nl or telephone 0031 20 320 5260. We can only accept returns of faulty DVDs, which is very rare indeed. We will gladly replace any faulty DVD with a tested copy of the same title. We recommend you return faulty DVDs by Secure post.

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